Client Testimonials

  • Gorden Knights
    General Manager
    Commodore Ballroom

    The Commodore Ballroom, built in 1929 has withstood the test of time and has entertained our generations staying true to original form and purpose. Designed to recreate the majestic ballrooms found on the Trans Atlantic Cruise Ships of the era, the Commodore is internationally known for its famous Dance Floor.

    Dunbar Hardwoods is our preferred contractor for all major restoration, install, maintenance, and repair. They have been a dedicated and professional organization to deal with. Straight answers experienced advice, competitive pricing of premium products and services firmly identify Dunbar Hardwoods as a craftsman organization. I highly recommend Dunbar Hardwood for any project that you may have.
    Yours truly,
    Gorden Knights
    General Manager
    Commodore Ballroom
  • Hart Price
    Home Owner

    In any business, referral and recommendation is the most reliable indicator to competency. After 5 quotes/assessments from others, I expressed my indecision and general uncertainty to a friend as to how to cut through the sales blather and how to compare the wildly varying proposals, both in price and technique. She said simply, "Call Ed."

    In fifteen minutes, you gave me the straight goods, describing accurately how the job was to be done, both in terms of timing and techniques and expected end results. To avoid any misunderstanding, you even insisted upon doing test colour patches. Coupled with a pricing proposal that was excellent value (in one case, less than half of another) and a solid, "you won't be disappointed" recommendation from another of your former customers, I went with you for the complete renewal and refinishing of our kitchen, powder room and hallway.

    Particularly impressive was the fact that you showed up when you said you would and that you were not satisfied until I was too.

    Without going on and on about how completely pleased my wife and I were with the results, shall l say simply, better than expected. From now on, I will merely say to anyone who asks, "Call Ed."
    Thanks Again,
    Hart Price
    5550 Blenhiem Street
  • Fraser Boyer
    Director of Operations
    MJG Brewery Restaurants

    The Mark James Group of Companies has the pleasure of engaging Ed Sokukawa and Dunbar Hardwoods to complete a number of jobs at several of our locations over the past year.

    Ed coordinated a comprehensive refurbishing of our old growth, recycled fir floors in the restaurant of the Yaletown location. A!ter completing a flawless job in this room we asked him to repair and refinish the floors in our pub. Once again, Ed and his crew put the finishing touches on a picture-perfect job in a timely fashion. Our businesses remained open the entire time the work was being completed and, in the end, Ed had achieved the look of completely new floors.

    Sometime after this work was completed we decided to replace the fir floors at our lounge in the Lotus Hotel. We called Ed. He sourced the material, stain and sampled us on both. Through our contractor, Stewn Bass, Ed and his crew replaced the floors in Honey Lounge over the course of several weeks.Ed accommodated our schedule so our busrness would remain uninterrupted and completed the work to his usual high standard.

    Throughout these 3 jobs, Ed remained in contact with our office, to offer advice on stain colours and ongoing care of our floors. At the completion of each job we went over a maintenance checklist with Ed and continue to use his company for their expertise in this regard.

    We will continue to use Dunbar Hardwood for all of our floor installation and refurbishing in the future. They offer a conscientious and professional service.
    Fraser Boyer
    Director of Operations
    MJG Brewery Restaurants
  • Jenny Fawcus
    Home Owner

    l write this letter to wholeheartedly recommend Edwin Sokukawa of Dunbar Hardwoods as a contractor and flooring installation specialist.

    Ed recently restored and replaced the oak hardwood on the main floor of our house and acted as contractor to complete the tiling and other detail work. My husband and l were extremely pleased with the results. Our house is transformed by Ed's work.

    I have extensive experience renovating my own homes and have dealt with many contractors and trades people during those projects. Of all of those experiences, l found Ed to be the most professional, timely, courteous and qualified. He provided us with much needed and appreciated advice during our project which resulted in a superior job. He completed the project on time, within budget and, along with the people he hired or contracted with, created a very hospitable atmosphere throughout - which was significant since we were living in the house during the project.

    I was a little surprised when Ed went above and beyond the project to recommend certain detail work which he completed at no extra charge. just because he thought the finishing would improve the house. lt has.

    I have absolutely no reservations in recommending Ed and Dunbar Hardwoods. I would think you are lucky to get him. Please don't hesitate to contact me regarding this matter if you wish.
    Yours truly,
    Jenny Fawcus
  • Gilda Mahabir & David Briggs
    Home Owner

    We are delighted to provide a reference for Edwin Sokukawa. Ed came to us highly recommended by our neighbours. for whom he had done an amazing job of refinishing/restoring their wood floors. We were so pleased when he agreed to refinish/restore the fir floors in the attic of our heritage home late last fall. 2007.

    Ed did an outstanding and he was extremely professional in every way. He was always on time. showing up when he said he would. If he was going to be even 10 minutes late, he called to let us know. He kept us well infomted on a daily basis about what he was doing and stuck to his time lines. He finished when he said he would. His workplace was always kept very tidy and at the end of each day he cleaned up. He was always very considerate and accommodating to our needs/wishes. We had no hesitation leaving him alone in our home to do the work. The initial quote he provided for us was very accurate and very reasonable.
    Ed is an extremely conscientious and trustworthy person. He has a very strong work ethic and takes great pride in the work he does, concentrating on the job at hand (he wasn't always running off to otherjobs). He is honest, reliable, infonnative, very professional and personable, and above all, he does an incredible job. Our attic has been transformed.

    We have no hesitation in providing a reference for Edwin. He is one in a million. Please feel free to contact us if you require further information.
    Sincerely,
    Gilda Mahabir & David Briggs
  • Rhonda and Gary Johnston
    Home Owner

    We own a small 100 year old craftsman home in Kerrisdale. We wanted a new hardwood floor that would fit the character of the house, however, it also needed to be transition free, suitable for a kitchen and tough enough for 3 young children to enjoy.

    We worked with Ed to review types of wood, width of boards, finishes and stains. In the end we have a fabulous floor that we love. It is new yet very much fits with the character of our home. Ed was knowledgeable, friendly and always reachable. His work was done on time. We highly recommend Dunbar Hardwoods.
    Yours truly,
    Rhonda and Gary Johnston
  • Carrie Mak
    Home Owner

    I had new hardwood floors installed by Dunbar Hardwoods and would definitely hire thewm again. I would highly recommend them to anyone looking for quality custom craftsmanship. Ed and his team operate with honesty, integrity, and they take pride in their work. They are highly dependable and pay attention to every detail. The work area was left clean and tidy at the end of the day it was a joy to work with such friendly and courteous people who also care very much about customer satisfaction. It is so rare to find the entire package these days.
    Sincerely,
    Carrie Mak
  • Michelle Lim
    Home Owner

    I can wholeheartedly recommend Dunbar Hardwoods. I had heard of the company as they kindly sponsor a team in Dunbar Little League, so when we needed to have some work done on a rental property we own, Dunbar Hardwoods was our first call. Ed met us at the unit that was to have the work done and he measured the property and was able to show us some flooring options. Although our unit was not huge (about 680 sq feet), Ed treated the job as being important, and quickly generated a quote for the work that was needed. Based on Ed's quote, and other references I checked, it was an easy decision to proceed with Dunbar Hardwoods.

    The workers that were sent to do the work were professional and polite, and knew their trade well. I had no issue leaving them at the property, and they were able to realistically tell me what time they would be done each day. The work was quite extensive and required leveling, but again it was done on schedule and on budget which I truly appreciated. The finished product (one of Metropolitan Floor's maple products) was quite stunning, and our real estate agent has told us with the quality and appearance of the work done by Dunbar Hardwoods our re-sale has increased greatly. Based on my experience I have no hesitation in recommending Dunbar Hardwoods, and am happy to speak to anyone about their work as I was so impressed by it.
    Sincerely,
    Michelle Lim
  • Mark and Susana Cogan
    Home Owner

    We have just had our home's hardwood floor refinished by Dunbar Hardwoods. After 20 years, it was showing signs of wear. So we had it resanded and restained.
    The company had been recommended to us along with five other companies. After checking all six, we decided to go with Dunbar. The prices were similar but Ed Sokugawa gave us the impression that he was knowledgeable and trustworthy.

    We are very glad that we made that choice. We wholeheartedly recommend Ed. He is an amazing worker. He does everything himself and does it to perfection. To start, as we were not sure about which colour to choose, he sanded an area of about 6' by 4' and made us 10 different samples. Once the colour was decided, Ed carried out the whole job, about 1,000 sq. ft., by himself in less than one week. He is incredibly hardworking, organized and efficient. He is also courteous, good humored and helpful. We recommend Ed without reservations.
    Feel free to contact us if you need further information,
    Mark and Susana Cogan
  • Andrea and Frank Turnbull
    Home Owner

    Ed Sokukawa from Dunbar Hardwoods recently refinished our floors and we couldn't be happier with his work. Ed was knowledgeable about what stain would best achieve the look I wanted and allowed me to see several samples before I made my final decision. Ed does fantastic work for a very competitive price and we completely trusted him accessing our home while we were away. We would recommend Ed to our friends and family without hesitation.
    Sincerely,
    Andrea and Frank Turnbull